docking
To facilitate communication and keep customers and project partners up-to-date, I use several communication channels:
- e-mail, of course
- skype for chat and talk
- project collaboration software
For the latter, I am using Project Pier, a great collaboration and project management tool to work jointly on things, manage projects, track tasks. And, quite important, to monitor progress. Each customer has access to the system and can follow how things advance.